Frequently Asked Questions

About NetFiscus

What is NetFiscus?

NetFiscus is a manual financial tracking platform that helps you understand your investment performance. Track stocks, property, crypto, cash, and any other assets across multiple currencies. See your actual returns (not just balances), project your financial future, and make data-driven decisions about your money.

Who is NetFiscus for?

NetFiscus is built for people who want to understand their financial growth, not just track balances. It's ideal for:

  • DIY investors managing portfolios across multiple brokers
  • People with diverse assets (stocks, property, crypto, collectibles)
  • Anyone who values privacy and doesn't want to share bank passwords
  • Those tired of paying monthly subscriptions for tools they barely use
  • Excel users looking for better automation and visualization
How is NetFiscus different from spreadsheets?

While spreadsheets can track numbers, NetFiscus provides:

  • Automated performance calculations: NetFiscus calculates money-weighted returns (MWRR) and tracks profit & loss (P&L) automatically
  • Intelligent gap filling: Missed a month? NetFiscus intelligently carries forward your last known values and adjusts for currency changes
  • Multi-currency done right: Automatic currency conversions using historical exchange rates
  • Portfolio-level insights: See aggregated performance across all your assets, filter by type, compare time periods
  • Long-term projections: Based on your real historical data, not generic assumptions

Pricing & Credits

Is NetFiscus free?

You get free credits when you sign up (enough to fully evaluate the platform with real data). After that, you purchase credits as needed. Most users spend far less per year than they would on subscription apps. There are no recurring charges, and credits never expire.

What can I do with the free credits?

Your free starter credits let you create multiple assets and track them for weeks or months before needing to purchase more. This gives you enough to set up a real portfolio and fully evaluate whether NetFiscus works for you.

What costs credits and what's free?

Actions that cost credits:

  • Creating assets or debts
  • Recording value updates
  • Recording cash flows (dividends, deposits, withdrawals)

Always free:

  • Viewing all analytics and charts
  • Editing existing data
  • Deleting entries
  • Exporting your data
What if I run out of credits?

You'll see a notification and can purchase more credits immediately. Your data is never locked. You can always view everything, you just can't create new entries without credits.

Do credits expire?

No. Buy them once, use them whenever. No recurring charges, no expiration dates. You only pay when you're actually using the platform.

Why credits instead of a subscription?

Because subscription fatigue is real. Most finance apps charge $10-30 per month whether you use them or not. If you only update your portfolio monthly, why pay for daily access? With credits, you pay for what you use. Most users spend far less per year compared to subscription alternatives.

Can I get a refund if I don't like it?

Yes. Contact us within 30 days for a full refund, no questions asked.

Privacy & Security

Why no bank syncing?

Besides the obvious privacy benefits, bank syncing apps have limitations:

  • They can only track what's connected (miss real estate, collectibles, crypto in cold storage)
  • They require ongoing maintenance when connections break
  • They introduce security risks with credential sharing
  • They often sell your aggregated data to third parties

Manual entry means you control everything: what you track, when you update it, and who sees it (just you).

Do you sell my data?

No. We don't sell your data or analyze your habits for advertising. We use privacy-focused, anonymous product analytics to see which pages and features get used, and nothing else. Your financial data is shared only with services you connect yourself, such as an AI assistant you authorize. See our Privacy Policy.

Is my data secure?

Yes. We take security seriously:

  • All connections use HTTPS encryption
  • Data is encrypted at rest in our databases
  • Passwords are hashed using industry-standard algorithms - we never store them in readable form
  • Sessions automatically expire
  • Your data is isolated - every query is scoped to your account only

For more technical details, see our Security page.

How do you protect my login?

We support passkeys - the modern, phishing-resistant way to sign in using Face ID, Touch ID, Windows Hello, or a hardware security key. If you prefer passwords, we hash them securely and never store them in readable form. New accounts must verify their email before logging in. Sessions are protected against common attacks and expire automatically.

What can a connected AI assistant see?

Only what you allow, and only in your own account. The consent screen names exactly two permissions: reading your assets, debts, balances and analytics, and recording or correcting them. You can grant reading alone.

Before it changes or removes a record, the assistant shows it to you and waits for an explicit yes, and your tool asks for approval as well. It cannot create, archive or delete an asset or a debt, it cannot change your settings, and it can never remove the last remaining balance of an asset or a debt.

How do I disconnect an AI assistant?

Open Settings, then Connected apps. Every assistant that signed in appears under Authorized apps, and every access token you created is listed separately. Removing either takes effect immediately.

A password reset revokes all of them at once. Access tokens are short lived and stored only as a hash, so we never hold a token that can be read back.

Is my payment information safe?

Yes. We use Stripe for all payments - your credit card numbers never touch our servers. Stripe is PCI compliant and handles all payment security requirements.

Can I delete my account and all my data?

Yes. You can delete your account at any time. Deletion requires email confirmation, and after a grace period (in case you change your mind), all your data is permanently removed.

Do I need to provide a credit card to sign up?

No. Sign up with just your email. No credit card required to start.

Using NetFiscus

How often do I need to update my data?

We recommend updating your values on the last day of each month - it takes about 10 minutes and gives you the most accurate tracking. Consistent month-end snapshots create better insights. You can update more or less frequently depending on your needs.

What happens if I miss a month?

NetFiscus intelligently carries forward your last known values and adjusts for currency changes, so your charts stay complete. You can always add historical data later if needed.

What types of assets can I track?

Anything you want: stocks, bonds, mutual funds, ETFs, crypto, real estate, cash, precious metals, collectibles, vehicles, or custom assets you define. If it has value, you can track it.

Does NetFiscus support multiple currencies?

Yes. Track assets in any currency and NetFiscus automatically converts everything to your preferred currency using historical exchange rates. Perfect for international portfolios.

Can I track debts and liabilities?

Yes. Track mortgages, loans, credit lines, or any other debts. They're separated from assets but follow the same tracking logic.

How long until I see meaningful insights?

You'll see basic analytics immediately, but the patterns become clearer the longer you track. Most users start seeing meaningful insights after 3-6 months of consistent updates.

Can I import data from a spreadsheet?

Yes! You can import data from CSV files or restore from a full account backup. Save your Excel file as CSV first, then import directly into NetFiscus.

Importing costs credits (same as manual entry), but the system validates everything first - you'll see exactly what will be imported and the credit cost before confirming.

See our Import & Export guide for file formats and details.

Can I export my data?

Yes. Exporting is free and unlimited. Download your entire account as a JSON backup (for restoring or migrating) or export individual assets as CSV or JSON files.

Your data is yours - you're never locked in. See our Import & Export guide for details.

Can I connect an AI assistant?

Yes. NetFiscus runs a server that speaks the Model Context Protocol (MCP), an open standard for connecting AI assistants to applications. Claude, ChatGPT, Claude Code, Codex, Cursor and other MCP clients can connect to your own account.

Once connected, you can ask about your assets and returns in plain language, and ask the assistant to record a balance, a deposit or a withdrawal. It can also correct or remove an entry, after it shows you the record and you say yes. Reading is free. Recording costs credits, the same as entering it yourself, and corrections are free.

Because most assistants read images and files, you can also paste a screenshot of a broker page or attach a CSV and ask it to record the balances. Your assistant does the reading and sends us the finished numbers. Ask it to check existing dates first, since a new balance never replaces an old one.

For a large backlog, CSV import is still faster, because it takes the whole file in one step.

See the AI assistants overview or the setup guide.

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